Bromakin
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Privacy Policy

This privacy policy will explain how Bromakin Wheelchairs uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Bromakin Wheelchairs with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily provide feedback on any of our products.
  • Use or view our website via your browser’s cookies.
  • Contact us with an enquiry or to arrange an appointment to visit our showroom.
  • Register to receive our newsletter.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Respond to enquiries.
  • Display your product reviews on our website.
  • Improve the functionality of our website.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

  • Motability Scheme
  • Acorn Stairlifts

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at Bromakin Wheelchairs, 12 Prince William Road, Loughborough, Leicestershire, LE11 5GU.

Bromakin Wheelchairs will keep your enquiry data until your enquiry have been resolved.

Bromakin Wheelchairs will keep your purchase data for 12 months after your order has been placed. Once this time period has expired, we will delete your data. If you purchase a product with an ongoing aftercare service such as insurance or repairs & maintenance, we will retail your data while the plan is active.

Bromakin Wheelchairs will keep your email subscription data until you unsubscribe. Once an unsubscribe request has been received, we will delete your data from our system.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Bromakin Wheelchairs from contacting you for marketing purposes.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to ask Bromakin Wheelchairs for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Bromakin Wheelchairs correct any information you believe is inaccurate. You also have the right to ask Bromakin Wheelchairs to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Bromakin Wheelchairs erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Bromakin Wheelchairs restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Bromakin Wheelchairs’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Bromakin Wheelchairs transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: sales@bromakin.co.uk

Or write to us:

Bromakin Wheelchairs, 12 Prince William Road, Loughborough, Leicestershire, LE11 5GU, United Kingdom

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • ****

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Bromakin Wheelchairs website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4th August 2022.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@bromakin.co.uk

Call us: 01509 217569

Or write to us at: Bromakin Wheelchairs, 12 Prince William Road, Loughborough, Leicestershire, LE11 5GU, United Kingdom

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