Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 01509 217569

Privacy Policy


This policy sets out the basis on which any personal data we collect from you, or that you provide us (either via our website or alternative routes) will be processed and used by us.

The following information details our intention and practices regarding your personal data and how we will treat it.

About Us

Bromakin wish to make it clear that we respect the privacy of all individuals who use both our website and our services and are committed to safeguarding the privacy of your personal data. Please note that the privacy policy relates to personal data to which Bromakin Limited is the data controller.

Information Collected

  • we collect and store personal information about you when you voluntarily register for an on line account, make a purchase, sign up for marketing communications.
  • we collect and store personal information that you voluntarily provide as you use our services and visit our showroom.

Use of Data

We use information held about you to:

  • to provide and maintain our services
  • to notify you about changes to our services
  • allow you to participate in interactive features of our services when you choose to do so
  • to provide customer support
  • to detect, prevent and address technical issues
  • to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

We may also occasionally disclose any relevant personal information to third parties in order to:

  • to fulfil any service provided by Bromakin Limited
  • to comply with any legal obligation or requirement

Retention of Data

  • we will retain your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


  • we may also store cookies on your computer when you visit our website. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on our website and they are stored by your internet browser on your computer's hard drive. These cookies will enable us to improve our knowledge of your use of the website and whether or not all of the pages which you request are successfully received and will help us to improve our website and provide you with a more personalised service. However, you may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the storing of cookies. However, if you select this setting you may be unable to access certain parts of our website.

Links to other websites

  • our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


  • We take security seriously and attempt to provide for the secure transmission of information from your computer to our servers by using a secure server. Our secure server software is the industry standard in encryption technology. It encrypts all your personally identifiable information including, without limitation, your name and address, so it cannot be read as it travels over the internet. Furthermore we strive to ensure that all customer data we collect is protected against unauthorised access. However, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Enquiries & Complaints

  • You can lodge a complaint with us directly by contacting us on the below email. You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way. You can lodge a complaint with the ICO by following this link or calling the ICO on 0303 123 1113.
  • Questions about this privacy policy can be addressed to:
    • Bromakin Ltd, 12 Prince William Road, Loughborough, LE11 5GU
    • This email address is being protected from spambots. You need JavaScript enabled to view it.

Changes to our Privacy Policy

  • Any changes we may make to our privacy policy in the future will be posted on this page, so please do review it regularly.

Updated 24/05/18